The task
At the request
of Bristol-based training specialists SfE, Net.Mentor designed
an interactive training course aimed at Social Services, Education
and Healthcare Professionals involved in the new Children’s
Trusts and other multi-agency partnerships.
The solution
The result was a one-day training
course with a blend of communications theory, case studies, interactive
discussion and the opportunity to share ideas and best practice
amongst professionals. Topics
included:
-
Defining and addressing audiences
-
The power of language
-
Communicating as a partnership
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Involving stakeholders in the communications process
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Handling feedback
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The outcome
The first course, held in London,
was attended by a range of social services, healthcare and education
professionals. Kate
Cairns, Director of Training for SfE comments:
“Net.Mentor produced an excellent
course which was well received by participants. The training
both addressed and modelled good communication with stakeholders
in the establishment of integrated multidisciplinary services.
The professional approach of Net.Mentor in delivering the course
was apparent throughout the preparation period, and the trainers
were efficient, thorough and a pleasure to work with.”
Net.Mentor is now adapting elements of this course to address
stakeholder communications in other areas of the healthcare, social
services and education sectors. |
